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commerceCoach Dr. Roman Zenner
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Who stands behind commerceCoach

About me

Over 25 years in e-commerce, six of them at Shopify, five at commercetools — that's my background. I help with platform selection, design system architectures and enable teams to work independently. Shopify and Agentic Commerce are my main focus areas. I originally studied English linguistics, earned a PhD and published four technical books with O'Reilly. The combination of language and technology still shapes how I work today.

Dr. Roman Zenner, e-commerce technology consultant

Career

25+ years in e-commerce 4 books (O'Reilly) 6 years at Shopify 5 years at commercetools
2026 –

commerceCoach

Since early 2026, I have been working as an independent e-commerce technology consultant for companies and agencies. My focus is on platform strategy, Shopify consulting and Agentic Commerce. I combine technical depth with strategic thinking – hands-on and vendor-independent.

2020 – 2026

Shopify

For six years, I worked at Shopify in technical partner management and enablement. I supported agencies and system integrators across DACH, UK and Scandinavia, helping them build Shopify expertise. Theme architecture, app integrations, checkout extensions and migration projects were my daily business.

2015 – 2019

commercetools

At commercetools, I served as Industry Analyst responsible for market development in Germany, UK and Scandinavia. I played a key role in establishing the concepts of "Headless Commerce" and "MACH architecture" in the European market. My work included talks, studies and the strategic positioning of the platform.

2006 –

ShopTechBlog

Since 2006, I have been running ShopTechBlog – one of the longest-standing German-language industry blogs on e-commerce technology. In blog posts and podcast episodes, I analyse trends around Shopify, MACH architecture, AI in e-commerce and the future of online retail.

2001 – 2015

Freelance consulting, books & talks

As a freelance consultant, I helped companies select and implement e-commerce platforms. In parallel, I published four technical books with O'Reilly, spoke at conferences such as dmexco and regularly contributed to trade publications like t3n and Internet World Business.

Publications & talks (selection)

Technical books (O'Reilly)

  • OXID eShop Kochbuch (2013)
  • Onlineshops mit OXID eShop (2012)
  • Magento – Das Handbuch für Entwickler (2010)
  • Online-Shops mit Magento (2009)

Talks & conferences

  • dmexco, eTail Nordic, Bloomreach Connect
  • Content Commerce Summit, Magnolia DX Day
  • Workshops for agencies and universities

Trade media

  • t3n Magazine & Online (14+ articles)
  • HORIZONT, Internet World Business
  • PHP-Magazin, Buchmarkt

Studies & podcasts

  • EHI study: Shop systems in Germany (2015)
  • ShopTechBlog podcast
  • Handel40 podcast, Merchant Inspiration podcast

Education

  • 1996 – 2005 PhD (Dr. phil.), RWTH Aachen University – English Literature & Linguistics, minor in Economics
  • 2000 – 2001 University of Western Australia, Perth
  • 1998 – 1999 University of Reading, UK

Learn more

Full CV, all publications and talks.

Visit romanzenner.eu (opens in new tab)